Deliveries and returns
Our orders are delivered by Mon Envie from our Store in Nice. Delay is usually within 72 hours upon payment received. Our products are expedit same day if your order is completed before 12AM.
Mon Envie delivers your orders in France.
Delivery is executed by Colissimo (A service from the post office). A reliable and fast service (48h) which deliver your orders home or office and which would keep your parcel to the nearer post office if you are absent.
Deliveries ( Corse included) are free over 200€ order.
In Nice or nearby, whether products are availabled, we are happy to offer speed delivery within the day over 200€ order.
To receive you order within best delay, we recommand to give an address where you are available during daily hours ( your office for example), or to get a place where someone can accept parcel for your goods (concierge for example).
Origine and product conditions
Our products are ALWAYS new and supplied from original brand or designer. If you receive a product that is not in the original packaging, it is probably because it has been tried in our store. Our products are verified before delivery. If you receive a product that does not fullfill your desire, don't hesistate to return it for exchange or reimbursment.
Returns & exchanges
A reference is not at the good size, or do not fit well?
No problem, you can of course return it within 14 days after receipt, you will be reimbursed with best delays.
When you want to return a product, go to my account, click on order history and details, select your order, add a reason, and click on make an RMA slip. And return the product to :
Mon Envie, 9 rue A. KARR, 06000 NICE
Product(s) must be in good original conditions, in original packaging and put in a proper box for return; it must not be seen any trace of use on reference and sended back with all accessories delivered. After validation all those conditions are fullfilled, we will proceed with a credit note and reimbursment.
For size swop, you can directly book a new order with exchange precised on note and we will offer you the new delivery. For another product swop, we kindly councel tou to put in your return commentary the product we are interrested with.